Privacy Policy

Privacy Policy

At IceMonkey Tours, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR – EU) and the California Consumer Privacy Act (CCPA – USA).

1. Legal Terms

These General Conditions regulate the use of the website www.icemonkeytours.com and its subdomains, including the content and services offered.

All intellectual and industrial property rights are reserved. Any reproduction, distribution, or modification, in whole or in part, is prohibited without prior authorization from IceMonkey Tours.

2. Information We Collect

We may collect the following data:

  • Identification data: name, surname, email address, phone number.

  • Booking data: chosen tour, number of travelers, payment information (processed securely via Stripe or PayPal).

  • Browsing data: IP address, browser type, operating system, referring websites, pages visited, dates and times of access.

  • Cookies and tracking data: explained in the Cookies section below.

We do not knowingly collect data from children under 16 years old.

3. Purpose of Processing

We process your personal data for:

  • Managing bookings and payments.

  • Responding to inquiries and contact requests.

  • Sending newsletters and promotional information (with your consent).

  • Improving the website through analytics.

  • Compliance with legal obligations.

Your data will never be sold or used for purposes other than those described here.

4. Legal Basis

We process your data under the following legal bases:

  • Performance of a contract (bookings and payments).

  • Consent (subscription to newsletters, acceptance of cookies).

  • Legitimate interest (site security, improvement of services).

  • Legal obligation (tax, commercial, or legal requirements).

5. Data Sharing

We do not sell or rent your data. Your information may be shared only with:

  • Payment providers (Stripe, PayPal).

  • Email marketing services (Mailchimp, if you subscribe to newsletters).

  • Analytics and advertising providers (Google Analytics 4, Meta Ads, Google Ads).

  • Legal authorities when required.

6. International Transfers

Our service providers may process data outside the EEA. In such cases, we ensure appropriate safeguards such as EU Standard Contractual Clauses.

7. Cookies Policy

Cookies are small text files stored in your browser. They help us improve the user experience, measure traffic, and personalize content.

Types of cookies used on this website:

  • Strictly necessary cookies: essential for navigation and security.

  • Analytics cookies (Google Analytics 4): to understand traffic and user behavior.

  • Marketing cookies (Meta Ads, Google Ads): to display relevant ads.

  • Social media cookies: used by platforms like Facebook or Instagram when you interact with sharing buttons.

Managing cookies:
You can accept, reject, or configure cookies via our cookie banner or your browser settings. Disabling cookies may affect website functionality.

8. User Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to processing.

  • Request portability of your data.

  • Withdraw consent at any time.

To exercise these rights, contact us at info@icemonkeytours.com.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described or to comply with legal obligations.

10. Security

We apply technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

11. Updates to This Policy

We may update this Privacy Policy at any time. The latest version will always be available on this page.

Last updated: August 26, 2025

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Privacy summary

This website uses cookies so that we can offer you the best possible user experience. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website or helping our team understand which sections of the website you find most interesting and useful.